horseshoe casino council bluffs customer service email

Personally develops and maintains excellent relationships with VIP players while creating a differentiated service experience.

Fully understands the Caesars Rewards program and able to answer questions and inform guests of its benefits and rewards quickly and accurately.

Supports other marketing departments including National Casino Marketing and Entertainment.

Participates in the coordination and delivery of property promotions assists with special events and tournaments.

Ability to override comp restrictions with supporting logic or justification.

Issues complimentaries based on established comping guidelines including restaurants and hotel rooms.

Develops exceptional working relationships with both guests and Team Members and maintains effective communication with all departments to secure and maintain their cooperation.

Resolve guest complaints/discrepancies using resources and solid decision-making skills and involve leadership or Executive Hosts as needed to ensure guest satisfaction.

Establishes and maintains positive guest interactions and works to resolve guest conflicts and complaints directs high end disputes to Casino Marketing Director to ensure guest satisfaction.

This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.Īsk about our hiring bonus during your HR interview. Team members are also able to enjoy free meals in our team member dining room while on shift. We invite you to be part of the extraordinary and go All In on Education with us.Īdditional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. As a new Caesars’’ Team Member, you’ll be eligible to begin reaping the rewards of many of these benefits, in just 6 months – with full access to all educational programs with just a year of continuous employment. We’re investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.

Team members also have a variety of options with dental and vision plans, along with other voluntary benefits.

We also have an on-site clinic for team members to take advantage of. Full-time team members are able to choose from five different medical coverage levels and four different carriers. Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program.

Horseshoe casino council bluffs customer service email